Interview mit Robert A. SedlákCEO S&P Consulting | Guest Professor at the ECNU, Shanghai“Far-reaching change requires cooperation at eye level“ Since August 2018, SEDLÁK&PARTNER has been accompanying the Duisburger Versorgungs- und Verkehrsgesellschaft mbH (DVV) in the future program DVVision. Within the framework of DVVision, employees from all companies of the DVV Group, departments, and hierarchical…
Organizational resilience Organizations that want to survive successfully under the volatile conditions of today’s business world must be able to withstand the tension between stability and flexibility. They should recognize risks, opportunities, and vulnerabilities at an early stage and be able to harness internal and external impetus for change. Organizational scientists refer to these capabilities…
The development of corporate culture requires a starting point: With the Systemic Culture Compass you can measure your corporate culture and thus create the prerequisites for its development Download Background Information The development of corporate culture requires a starting point: With the Systemic Culture Compass you can measure your corporate culture and thus create the…
How to strengthen the organizational change capability within your organization and the role of the triad of strategy, organization and human resources in this process The ability to adapt quickly and flexibly to changing conditions has been considered a key success factor for a long time – but the year 2020 shows us in fast…
Keys for the Future How does a company succeed in becoming more customer-oriented? How can service orientation be lived? With the program “Keys for the Future”, service orientation can be actively addressed. The concept provides you with a structured approach that has been tried and tested over many years. It aims at creating awareness in…
What should be done if today’s corporate culture is perceived as a stumbling block? Arrange free online dialogue now We open the black box of your corporate culture and make it workable Corporate culture is an important success factor in companies – as a driver for the motivation and retention of employees, their performance and…
In June 2014, S&P Consulting started a market research in China for a longstanding customer. The focus of the study was the assessment of the market segments. Opportunities and risks for future business success were also identified. Consideration of the market segments An intensive discussion of the results with the client’s market managers culminated in…
LIVING CUSTOMER ORIENTATION Customer orientation includes the regular, systematic recording and analysis of customer wishes, needs, and expectations as well as their implementation. How does a company succeed in becoming more customer-oriented? How can service orientation be put into daily practice? If we succeed in practicing customer orientation both towards external stakeholders and towards internal…
The black swan is talked white Until the 17th century, Europeans believed that all swans were white. After Australia was discovered, the Europeans had to correct themselves. Black swans are a reality. How do organizations deal with “black swans”? Organizations tend to reinterpret something unexpected into something expected so that their own image of the…
Corporate culture: Here’s why it’s so significant and influential Consulting on corporate culture is often considered unnecessary. Yet corporate culture has a significant impact on the way employees act within teams – affecting directly the performance of the organization as a whole, both in positive and negative ways. Learn which aspects are particularly important for…