Organizational transformation

Organizational transformationCoordinated changes at the strategy, organization, and personnel levels Is your organization ready for the future? Together with you, we develop a customized roadmap for a successful organizational transformation to align the success of your organization for the future in the fast-moving age of digitalization, climate neutrality and sustainability. Starting with the strategic positioning…

Successful transformation

Interview: Cooperation at eye level

Interview mit Robert A. SedlákCEO SEDLÁK & PARTNER | Guest Professor at the ECNU, Shanghai“Far-reaching change requires cooperation at eye level“ Since August 2018, SEDLÁK&PARTNER has been accompanying the Duisburger Versorgungs- und Verkehrsgesellschaft mbH (DVV) in the future program DVVision. Within the framework of DVVision, employees from all companies of the DVV Group, departments, and…

Systemic Culture Compass

Develop Corporate Culture

The development of corporate culture requires a starting point: With the Systemic Culture Compass you can measure your corporate culture and thus create the prerequisites for its development Download Background Information The development of corporate culture requires a starting point: With the Systemic Culture Compass you can measure your corporate culture and thus create the…

Customer Segmentation

Market research and innovative customer segmentation in China

In June 2014, SEDLÁK & PARTNER started a market research in China for a longstanding customer. The focus of the study was the assessment of the market segments. Opportunities and risks for future business success were also identified. Consideration of the market segments An intensive discussion of the results with the client’s market managers culminated…

Customer Orientation

DEVELOP CUSTOMER ORIENTATION

LIVING CUSTOMER ORIENTATION Customer orientation includes the regular, systematic recording and analysis of customer wishes, needs, and expectations as well as their implementation. How does a company succeed in becoming more customer-oriented? How can service orientation be put into daily practice? If we succeed in practicing customer orientation both towards external stakeholders and towards internal…

Culture as a success factor

Corporate culture: an underestimated success factor

Corporate culture: Here’s why it’s so significant and influential Consulting on corporate culture is often considered unnecessary. Yet corporate culture has a significant impact on the way employees act within teams – affecting directly the performance of the organization as a whole, both in positive and negative ways. Learn which aspects are particularly important for…