Foresighted Organization

INTERVIEW: FORESIGHTED ORGANIZATION

Interview mit Robert A. SedlákCEO SEDLÁK & PARTNER | Guest Professor at the ECNU, Shanghai “With the wrong radar system the iceberg cannot be detected early enough“ Since August 2018, SEDLÁK & PARTNER has been accompanying the Duisburger Versorgungs- und Verkehrsgesellschaft mbH (DVV) in DVVision – the program for the future. Within the scope of…

Virtual Events

FACILITATING VIRTUAL EVENTS

Interview with Kim Charlotte Pfeffer and Laura Hüer Senior Manager and Senior Consultant at SEDLÁK & PARTNER What to consider when planning and executing virtual events Employee meetings, industry meetings, management conferences, workshops – the coronavirus continues to prevent events like these from taking place in the usual manner. Considering the current developments, there will…

Customer Orientation

DEVELOP CUSTOMER ORIENTATION

LIVING CUSTOMER ORIENTATION Customer orientation includes the regular, systematic recording and analysis of customer wishes, needs, and expectations as well as their implementation. How does a company succeed in becoming more customer-oriented? How can service orientation be put into daily practice? If we succeed in practicing customer orientation both towards external stakeholders and towards internal…

Culture as a success factor

Corporate culture: an underestimated success factor

Corporate culture: Here’s why it’s so significant and influential Consulting on corporate culture is often considered unnecessary. Yet corporate culture has a significant impact on the way employees act within teams – affecting directly the performance of the organization as a whole, both in positive and negative ways. Learn which aspects are particularly important for…