Significantly enhancing service competencies

        Steigenberger, Kempinksi and TUI –according to the results of a ranking which was carried out by the ServiceValue GmbH, the Goethe University Frankfurt a. M. and the newspaper “Die Welt”, these three companies are the „Service-Champions“ 2012 (Research study „Service-Champions“ and Service-Rankings 10/2012). The results show that, especially companies operating within…