Glass breakage is a phenomenon happening every day at a production site where glass is being filled. Recall actions due to glass contamination damage the reputation and cause horrendous costs.
Retailers become more and more sensitive and have established crisis teams in order to organize recall actions when customer complaints occur. Most of the time the producer is not involved in these crisis meetings but must still take action.
Big brands had to recall products during the past years as they were unable to handle glass breakage successfully. We have enclosed some examples.
In a successful transformation process at a great brand manufacturer we have been able to gain extensive experience on how to reduce glass breakage and glass contamination and on how to prevent glass contamination by using adequate escalation processes when it comes to glass breakage in production.
“I light up a candle every day to make sure nothing happens!”
Glass breakage is a phenomenon happening every day at a production site where glass is being filled. Recall actions due to glass contamination damage the reputation and cause horrendous costs.
Retailers become more and more sensitive and have established crisis teams in order to organize recall actions when customer complaints occur. Most of the time the producer is not involved in these crisis meetings but must still take action.
Big brands had to recall products during the past years as they were unable to handle glass breakage successfully. We have enclosed some examples.
In a successful transformation process at a great brand manufacturer we have been able to gain extensive experience on how to reduce glass breakage and glass contamination and on how to prevent glass contamination by using adequate escalation processes when it comes to glass breakage in production.
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